According to a 2019 report by the India Staffing Federation, India is the fifth largest in flexi-staffing globally, after the U.S., China, Brazil and Japan. The Boston Consulting Group also shows that India’s gig workforce comprises 15 million workers employed across industries such as software, shared services and professional services. A gig economy is a free market system in which temporary positions are common and organizations contract with independent workers for short-term engagement.

In India, gig economy refers to the trend of individuals working temporary or flexible jobs, often through online platforms such as Uber, Ola, Swiggy and Zomato. This type of work has grown in popularity in recent years as it offers more flexibility and independence for workers and can be a cost-effective solution for business.

Gig workers can be broadly classified into platform and non-platform based workers:

  • Platform workers are those whose work is....

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